 | How can I test my renewal message | |
 | There are two ways to test the messages for your plans.
1. Under 'Reports' choose 'Member Plan Reports'
2. Click the mail icon next to the plans you would like to test
The other way is to edit the member plan
1. Under 'Master Settings' choose 'E |
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| The discussion forum posts headlines won't update on my portal pages even though I deleted them. | |
| After deleting the posts, either edit or add a new post.
This forces your site to automatically rewrite the discussion forum headlines to the front page of your site.
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| Categories, Departments and Articles - an overview | |
| Categories
Categories are place holders for Departments and only appear on the Nav panels
Categories provide a frame for depts to show on the nav panels - or to run a script or ad on the nav panels
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| How do my current members redeem set member discounts the products in my online store using the shopping cart | |
| The Membergate cart ordering system will apply the member discount you have set for the product automatically
They must use their member email address to get the discount (that's the only of the system knowing and checking they are members!)
For thi |
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| What is the difference between newspaper and flexible layouts? | |
| The difference between the two Master Page Layout Styles: Newspaper Layouts and Flexible Layouts within MemberGate allow you to change the way in which the size of your site appears within a browser.
It is controlled in "Edit Master Template", within |
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| How do I change the colors used in the Download Area of my site? | |
| Follow these instructions to change the background color used in the table on the Download Area of your site:
1. Control Panel > Configure DL Area
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| How do I change the department headline color? | |
| To change the color of the department headline, go to:
1. From the Control Panel under 'Master Settings' choose 'Edit Font Settings'
2. Change |
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| Recurring Billing doesn't seem to be running | |
| Check the date on the daily report:
http://www.sitename.com/public/programs/dailyresults.txt
If the report has run correctly it will always show the previous day's date. If any other date appears, the report is not running properly. |
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| How can I adjust the timeout / inactivity warning on my site? | |
| In version 7 and higher of MemberGate, the server time out is configurable.
Go into "Custom Settings" and adjust them in there.
We DON'T recommend setting them for longer than 59 minutes as site performance could possibly be affected.
After mak |
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| How can I add a Quiz to my site? | |
| Your MemberGate site comes pre-loaded with an example quiz. Typically within content page 79: http://www.YourSiteName.com/members/79.cfm
For more information see the two tutorials below:
To put a quiz on your page, this tutorial gives you the script |
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| What is the link for the affiliate login page? | |
| If you want to create a link to your affiliate login page, use the URL below*:
http://www.YourSiteName.com/public/affiliate/index.cfm
* make sure to replace the site name to match your site's URL |
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| What is the link for the affiliate sign-up page? | |
| If you want to create a link to your affiliate sign-up page, use the URL below*:
http://www.YourSiteName.com/public/affiliate/signup.cfm
* make sure to replace the site name to match your site's URL |
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| How can I test my Credit Card Billing failure messages? | |
| If you wish to test your credit card billing failure messages within your "Edit Site Descriptions" menu, please see the following instructions below:
The way to test these messages is to edit a member plan and click the test messages option after appl |
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| What is MemberGate's mail server? | |
| The mail server for MemberGate is 127.0.0.1
This can be switched within your Control Panel ---> under Master Settings ---> choose Edit Host Settings ---> make the change in the Mail Server field.
-KK |
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| How do I change the style (font, color, ect.) for my photo captions? | |
| To edit the style in which the captions beneath your photos appear, seen here:
Go to your site's Control Panel ---> under Master Settings ---> |
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| What is the difference between Department Timed Release and an Active Date for Content? | |
| The Department Timed Released function (MemberGate version 7) allows content that has been assigned to a specific department to be released to a member after that member has been active on your site for X amount of days.
Articles/Content pages are sor |
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| If a member chooses to opt out of emails while signing-up, does this affect my autoresponder service (like Aweber)? | |
| MemberGate subscription forms (both paid and free) include a value that asks potential members if they wish to receive e-mail alerts.
If a member opts out of receiving the email alerts, this will not effect your autoresponder service (like Aweber). In |
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| How do I get BannerGate ads to automatically appear on specified pages? | |
| When you set a department (or content page) to 'Show Banner Ads' the software is looking for the code for that particular BannerGate ad or BannerGate ad category to show.
To get your BannerGate ads to show, you must add your BannerGate cf tags |
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| How can I hide the navigational panels on my login page? | |
| To edit which navigational panels appear on your login page, http://www.YourSiteName.com/members/login.cfm, go to your site's Control Panel ---> under Master Settings ---> click "Custom Settings" ---> change the settings in the field called "Login Page Na |
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| How do I add/upload mp4 videos to my site? | |
| If you are using MemberGate version 7 or higher you have the ability to upload .mp4 videos to your site.
The videos are uploaded into the FLV player menus within your site's control panel and the file format for mp4s is .mp4.
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| How do I add a search box to a page? | |
| To add a Search box function to any page, simply paste the code below into your desired page:
<form action="http://www.YouSiteName.com/public/programs/search.cfm" method="post">
<input type=hidden name="areas" value="all"> |
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| How can I delete an order from my shopping cart? | |
| To delete an order from your Shopping Cart, follow the steps below:
1. In the Shopping Cart menu, select "View Unfulfilled Orders"
2. Click on the order number you wish to delete
3. At the bottom of the "View Order" form, click the " |
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| How does the "Time Release" function work? | |
| The Department Timed Released function (MemberGate version 7+) allows content that has been assigned to a specific department to be released to a member after that member has been active on your site for X amount of days.
The Time Release Func |
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| How do I hide member profiles (MG Version 7+)? | |
| In MemberGate Version 7+ there is a way to hide member profiles from your members as profiles are created for each new member added to your site (including admin profiles and test profiles, etc.)
Follow these steps to hide member profiles:
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| How do I make changes within the Review and Ratings comment feature? | |
| Within MemberGate version 7+ there is a Reviews and Ratings comment feature that allows you to place a small piece of MemberGate code onto your pages and allows for your members to comment and rate your different articles.
You can |
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